CPC Employment Opportunities

• Offline (post-production) Captioner (closed)

• Administrative Assistant            (closed)

• Tech-Support                        (closed)

• Closed Captioning Coordinator       (closed)

• Realtime (live) Captioner           (closed)

Offline (Post-Production) Captioner 

e-mail resumes to: jobs@cpcweb.com

Salary
$25K - $30K depending upon qualifications with a chance to advance.

Benefits

• $100/month company paid tax free metro pass (if you use metro).

• 50% company paid health care after 1 month of employment.

• 100% company paid pension plan after 3 years of employment

e-mail resumes to : jobs@cpcweb.com

We are looking for someone to handle the day-to-day administrative needs of our closed captioning software and service business.  A self-starter mentality is required!

Core responsibilities include: 

• Invoicing, shipping (light packages – we sell software).

• Updating customer records in database (ACT).

• Keeping detailed records of financial activities in Quickbooks.

• Keeping up with basic paperwork and filing.

Additional responsibilities include:
Answering the phone and forwarding calls to appropriate person.

Closed captioning videos when our captioning service is busy. We will teach you how to use our software to caption.

Describing how the software/service works on a basic level to potential customers over the phone. 

Requirements:
Experience using software at a level deeper than Word’s basic functions.

A desire to learn new software is essential.

Interest and experience with digital video preferred, but not required.

Excellent organizational skills and must be detail oriented.
Quickbooks experience a plus but willing to train the right individual.

About Us:
CPC is a small, high tech company www.cpcweb.com

For the past 22 years, we have been developing and selling the closed captioning industry’s leading captioning software, and operating a closed captioning/subtitling service. In April, we won Videography magazine’s ”Vidy 2007 Award” & Television Broadcast magazine’s "Top Innovation Award" at the NAB 2007 Convention. For details, click on www.videography.com. CPC joins Sony, JVC, Apple, Adobe and three others who received both awards. More...

We also have been operating a closed captioning and subtitling service for the past 19 years. In addition, we develop and sell teleprompting and subtitling software. 

Our office is on Rockville Pike, one mile from the Rockville metro station. There is adequate free parking at the office.  

The atmosphere is like Silicone Valley, and not like Wall Street.    

Salary: $25,000 to $30,000 depending on experience.

Benefits

• 50% company paid health care after 1 month of employment (100% company paid after a few years of employment). 

• 100% company paid pension plan after 3 years of employment.

• $100/month company paid tax free metro pass (if you use metro).

e-mail resumes to : jobs@cpcweb.com

e-mail resumes to: jobs@cpcweb.com

Company Information

CPC is a small, high tech company. For the past 20 years, we have been developing and selling the closed captioning industry’s leading captioning software. We also have been operating a closed captioning and subtitling service for the past 17 years. In addition, we develop and sell teleprompting and subtitling software. Our office is on Rockville Pike, one mile from the Rockville metro station. There is adequate free parking at the office. 

Job Description

We are seeking a person with

• a minimum of 3 yrs of hands-on experience with software/hardware

• a very good knowledge of Windows

• a good knowledge of Apple OS X (not required, but a plus)

• some experience in the video field (particularly digital video)

Job responsibilities will include

• Provide tech support to CPC staff (25%)

Our captioning software works with many digital video formats. We need someone who is familiar (or can quickly learn) digital video formats and figure out how to interface them to our captioning software. For example, figure out how cross platform Quicktime files on the Mac and PC can work with our captioning software.

• Provide tech support to customers via the phone (25%)

You need to know how our software works inside out, and how it interfaces to various captioning hardware in order to provide technical support to our users. Good verbal communication skills and smarts are needed because customers do not always accurately describe their technical problems. This means that you must often figure out what they are trying to tell you, even though they may not be giving you an accurate description of what their problem is. You must enjoy working with computer software and can’t fake it here.

• Respond to customer inquiries via the phone (25%)

Describe how our software works to potential customers that call us. You will educate the customer about closed captioning and how CPC software can solve their captioning needs. No cold calls, no hard selling, just educating. 

• Help other employees in our office with your technical knowledge . Plus organize our customer and potential customer database (25%)

You will also provide technical support within our company to co-workers with less technical knowledge than you. The support will consist of both help with how CPC software and related hardware work, and with basic problems they may have with using Windows or Word.

We currently use ACT (it is easy to learn in case you are not familiar with it) and Quickbooks. When a sale is made you need to check the customer’s record to make sure the customer is assigned a customer number, that the items they purchased are recorded in their record, that any items that will be drop-shipped are billed to the customer, etc. For potential customers to whom proposals have been sent, you need to follow up and call them so that they are not lost to us.

In Summary

The ideal candidate would be a quick learner, self-motivated, flexible and able to juggle multiple tasks. We give employees responsibility, and trust them to use their own judgment as to how to most efficiently and effectively carry out their assignments. 

We prefer to give minimal supervision, as the people that thrive at CPC are the ones who have the personal responsibility, brains, and dedication to carry out their assignments on their own. If you are this type of person, you will really enjoy working for CPC. 

Since the company is small, and we are at the cutting edge of captioning technology, we are often working on new projects. If you like change, and enjoy learning to work with new software (no programming is required for this job), you will also like working at CPC. 

Salary

$35,000 to $40,000 depending on experience. Employees who have started at the lower end of the salary scale have found that with hard work and dedication that they are quickly offered promotion and salary increase.

Benefits

• $100/month company paid tax free metro pass (if you use metro).

• 50% company paid health care after 3 months of employment.

• 100% company paid pension plan after 3 years of employment

e-mail resumes to : jobs@cpcweb.com

e-mail resumes to: jobs@cpcweb.com

Coordinate the closed captioning of videos in our captioning service. This includes:

• Organize the captioning work-flow, so each captioning job is completed, shipped, and billed on time; and that this is done in an efficient and effective manner.

• Interact with customers over the phone: taking their captioning service orders, and keeping them updated as to the status of their job.

• Interact with in-house captioning staff, and out-of-house captioners, assigning them captioning jobs to be done; and tracking their progress to ensure the jobs are completed on time.

• Answer phones and providing basic information about our captioning systems and services to potential customers who call us. No selling.

• Prepare invoices and shipping documents

• Coordinate office procedures

• We would like you to learn to use our captioning software, so you can caption videos in a pinch.

• Occasionally, you may have to type scripts from videos ­ this is where good typing skills would be helpful.

• The ideal candidate will be:

• A self-motivated, responsible, energetic person who will pitch in and help do what it takes to get the job done.

• Must have excellent telephone communication and customer service skills.

• Basic knowledge of video formats, like MPEG, AVI etc. helpful, but not necessary.

• Good typing speed a plus.

• If you are interested in video editing it would be helpful, but it is not a requirement.

• 1-3 years experience in a similar capacity

• College degree preferred

• Microsoft Word. Use of other computer programs helpful, and ability to quickly learn to use other programs is very helpful

• Ability to work with minimum supervision

• Ability to multi-task in a time-critical environment

• Ability to be flexible, work under pressure, resolve problems

Salary

$30,000 to $35,000 depending on experience.

Benefits

• $100/month company paid tax free metro pass (if you use metro).

• 50% company paid health care after 3 months of employment.

• 100% company paid pension plan after 3 years of employment

e-mail resumes to : jobs@cpcweb.com

e-mail resumes to: jobs@cpcweb.com

Company Information

CPC is a small, high tech company. For the past 20 years, we have been developing and selling the closed captioning industry’s leading captioning software. We also have been operating a closed captioning and subtitling service for the past 17 years. In addition, we develop and sell teleprompting and subtitling software. 

Job Description

We are seeking Realtime stenotypists and Voice-writers for broadcasts and webcasts

• Work from home. 

• High accuracy 

• 2+ years realtime experience 

• Flexible hours

You are required to have

• Windows based steno software or Voice software

• Two telephone lines (for broadcast captioning)

• DSL/Cable internet connection (for webcast captioning)

• Uninterruptible power supply to run your computer and other equipments for at least 1 and 1/2 hours if case of power failure.

Benefits

• $100/month company paid tax free metro pass (if you use metro).

• 50% company paid health care after 3 months of employment.

• 100% company paid pension plan after 3 years of employment

e-mail resumes to : jobs@cpcweb.com