CPC Employment Opportunities

• Tech-Support                        (closed)

• Offline (post-production) Captioner (closed)

• Administrative Assistant            (closed)

• Closed Captioning Coordinator       (closed)

• Realtime (live) Captioner           (closed)

Tech-Support

e-mail resumes to: jobs@cpcweb.com

• A video professional with the ability to communicate their solid understanding of digital video editing systems (Final Cut Pro, DVD Studio Pro, Sony Vegas, and Avid) and how our captioning software will work with these systems.
• A knowledge of video production, VTR tape formats such as HDCAM, XDCAM, DVCPRO HD, DVCAM, P2, etc.
• A command of Windows and Mac OS X.
• Not afraid to learn and explore new software and equipment to create solutions that maximize the utility of the software.
• Advanced experience with NLE systems, especially Final Cut Pro, Avid and Adobe Premiere.
• Additional experience in the video field, particularly digital video (please send us your video demo reel).

Job responsibilities include

1. Provide advanced tech support to customers via phone and e-mail (40%)

• You need to know how our software works inside out, and how it interfaces to various non-linear editing systems (especially Final Cut Pro and Avid) in order to provide technical support to our users. Good verbal communication skills are needed.
• Also provide technical support to our own captioning service dept.

2. Respond to customer inquiries via the phone (35%)

• You will describe how our software works to potential customers who call us, and educate them about closed captioning and how CPC software can solve their captioning needs. No cold calls, no hard selling, just educating.

3. Constant product enhancement (25%)

• Provide input to our programmers as to what new features are needed in the software.
• Make video tutorials for our clients with written instructions about troubleshooting and tips for our web forum and user manuals.
• Take the questions that you are frequently asked, and put it in written form on our forum. www.cpcweb.com/forums 
• Revise our user manuals. You will write descriptions of how to use new software features; and re-organize the manuals

Company Information

• The folks who founded our company in 1985 still run it. In a pinch, they still roll up their sleeves and pitch in and pack orders if the need arises.
• The atmosphere is like Silicone Valley, and not like Wall Street. There are no dress codes, and there is free lunch on Fridays.
• We are located at 1010 Rockville Pike, one mile from the Rockville metro station. There is plenty of free parking.

Benefits

• 50% company paid health care after 1 month of employment. 
• 100% company paid pension plan after 3 years of employment. 
• $100/month company paid tax free metro pass (if you use metro).

e-mail resumes to : jobs@cpcweb.com

Offline (Post-Production) Captioner 

e-mail resumes to: jobs@cpcweb.com

Salary: depends on experience.

Benefits

• $100/month company paid tax free metro pass (if you use metro).

• 50% company paid health care after 1 month of employment.

• 100% company paid pension plan after 3 years of employment

e-mail resumes to : jobs@cpcweb.com

We are looking for someone to handle the day-to-day administrative needs of our closed captioning software and service business.  A self-starter mentality is required!

Core responsibilities include: 

• Invoicing, shipping (light packages – we sell software).

• Updating customer records in database (ACT).

• Keeping detailed records of financial activities in Quickbooks.

• Keeping up with basic paperwork and filing.

Additional responsibilities include:
Answering the phone and forwarding calls to appropriate person.

Closed captioning videos when our captioning service is busy. We will teach you how to use our software to caption.

Describing how the software/service works on a basic level to potential customers over the phone. 

Requirements:
Experience using software at a level deeper than Word’s basic functions.

A desire to learn new software is essential.

Interest and experience with digital video preferred, but not required.

Excellent organizational skills and must be detail oriented.
Quickbooks experience a plus but willing to train the right individual.

About Us:
CPC is a small, high tech company www.cpcweb.com

For the past 22 years, we have been developing and selling the closed captioning industry’s leading captioning software, and operating a closed captioning/subtitling service. In April, we won Videography magazine’s ”Vidy 2007 Award” & Television Broadcast magazine’s "Top Innovation Award" at the NAB 2007 Convention. For details, click on www.videography.com. CPC joins Sony, JVC, Apple, Adobe and three others who received both awards. More...

We also have been operating a closed captioning and subtitling service for the past 19 years. In addition, we develop and sell teleprompting and subtitling software. 

Our office is on Rockville Pike, one mile from the Rockville metro station. There is adequate free parking at the office.  

The atmosphere is like Silicone Valley, and not like Wall Street.    

Salary: depends on experience.

Benefits

• 50% company paid health care after 1 month of employment (100% company paid after a few years of employment). 

• 100% company paid pension plan after 3 years of employment.

• $100/month company paid tax free metro pass (if you use metro).

e-mail resumes to : jobs@cpcweb.com

e-mail resumes to: jobs@cpcweb.com

Coordinate the closed captioning of videos in our captioning service. This includes:

• Organize the captioning work-flow, so each captioning job is completed, shipped, and billed on time; and that this is done in an efficient and effective manner.

• Interact with customers over the phone: taking their captioning service orders, and keeping them updated as to the status of their job.

• Interact with in-house captioning staff, and out-of-house captioners, assigning them captioning jobs to be done; and tracking their progress to ensure the jobs are completed on time.

• Answer phones and providing basic information about our captioning systems and services to potential customers who call us. No selling.

• Prepare invoices and shipping documents

• Coordinate office procedures

• We would like you to learn to use our captioning software, so you can caption videos in a pinch.

• Occasionally, you may have to type scripts from videos ­ this is where good typing skills would be helpful.

• The ideal candidate will be:

• A self-motivated, responsible, energetic person who will pitch in and help do what it takes to get the job done.

• Must have excellent telephone communication and customer service skills.

• Basic knowledge of video formats, like MPEG, AVI etc. helpful, but not necessary.

• Good typing speed a plus.

• If you are interested in video editing it would be helpful, but it is not a requirement.

• 1-3 years experience in a similar capacity

• College degree preferred

• Microsoft Word. Use of other computer programs helpful, and ability to quickly learn to use other programs is very helpful

• Ability to work with minimum supervision

• Ability to multi-task in a time-critical environment

• Ability to be flexible, work under pressure, resolve problems

Salary: depends on experience.

Benefits

• $100/month company paid tax free metro pass (if you use metro).

• 50% company paid health care after 3 months of employment.

• 100% company paid pension plan after 3 years of employment

e-mail resumes to : jobs@cpcweb.com

e-mail resumes to: jobs@cpcweb.com

Company Information

CPC is a small, high tech company. For the past 20 years, we have been developing and selling the closed captioning industry’s leading captioning software. We also have been operating a closed captioning and subtitling service for the past 17 years. In addition, we develop and sell teleprompting and subtitling software. 

Job Description

We are seeking Realtime stenotypists and Voice-writers for broadcasts and webcasts

• Work from home. 

• High accuracy 

• 2+ years realtime experience 

• Flexible hours

You are required to have

• Windows based steno software or Voice software

• Two telephone lines (for broadcast captioning)

• DSL/Cable internet connection (for webcast captioning)

• Uninterruptible power supply to run your computer and other equipments for at least 1 and 1/2 hours if case of power failure.

Benefits

• $100/month company paid tax free metro pass (if you use metro).

• 50% company paid health care after 3 months of employment.

• 100% company paid pension plan after 3 years of employment

e-mail resumes to : jobs@cpcweb.com